Squarespace Review

Squarespace is another big player in the website builder space. Born and bred in New York, it’s not surprising that websites with slick design and clean lines are core to their offering.

Pricing

The most affordable Squarespace e-commerce plan is set at a low $25 per month if you pay annually, which lets you sell unlimited physical or digital products. That’s good. But there is a big catch, the 3% transaction fee. That fee is removed when you go for the online stores basic plan at $34 per month which also lets customers sign in with their own accounts. 

For more advanced features like abandoned cart emails, and advanced shipping, you’ll need to go for the online stores advanced plan at $52 per month.  

If you’re starting out though, it might be best to begin on the Business plan and then increase as need be. If you have an established business and are transitioning to Squarespace, then Commerce (Basic) is probably the place to start and move to Commerce (Advanced) if you want abandoned cart recovery, to sell subscriptions and more advanced shipping options.

Templates & Design

Squarespace is known for beautiful minimalist templates, and the e-commerce selection doesn’t disappoint. There isn’t a huge number of them available, but they all look great and adapt to any screen size so your store will look good on desktop, tablets, and smartphones

Usability

When it comes to actually building the store I find the editor to not be the most super intuitive but after a little trial and error it becomes relatively straight forward to add a product, whether that be physical, digital or even a service or gift card.

You can add multiple variants like color, size or material. It’s also possible to set up discount prices and suggested items like on Amazon.

Finally, the inventory section is well designed and easy to manage both online and through the dedicated Squarespace mobile app. If you are on the higher plans, your site visitors will be able to log in and access their cart at any time. There’s also a great waitlist option where users can sign up for a notification when a desired item is back in stock.

Payments

For payments, you have basic options here, Stripe for credit cards, Apple Pay and PayPal. If you were in the US, you can also use Square at a point of sale, which is good if you’re at a bricks and clicks kind of shop but unfortunately it has not yet been made available in Australia.

Shipping

For shipping, you can set up flat rates or rates based on the item weight.  For extended shipping options, you can find ‘Apps’ in their new extention store with popular providers like Shipstation and Shipbob.

SEO

The page options are adequate, letting you control full SEO settings like page title, description, and URL.

Apps

There are apps now with providers like ShipStation and ShipBob via the new extension store which expand your shipping options. While Squarespace have a good amount of functionality already built in, around areas like Marketing, they have very limited third party integrations. The only other one of note, would be a Xero integration for managing your finances, and also Shopping Feed which links your store to Amazon, Ebay, Etsy and other marketplaces.

Other sales channels

Social media integration for selling on Facebook and Instagram is very handy.

As above, there are third party apps in their new Extension Store such as “Shopping Feed” which creates synced listings on channels like Ebay, Amazon & Etsy. If selling on other marketplaces is important to you though, I’d probably look at Shopify or Big Commerce which are more established when it comes to multi-channel selling.

Support

Squarespace support is considered one of the better ones with a team always ready to help 24/7. You have good options with the knowledge base, email, and live chat but no phone support.

Pros & Cons

Squarespace Example

Click down arrows to choose which platform to compare

Like it? Share with your friends

Share on facebook
Facebook
Share on twitter
Twitter
Share on linkedin
LinkedIn
Share on whatsapp
WhatsApp

Discover Which Platform Best Suits Your Specific Needs...